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You may love AI, but do your customers love it, too?
Customers increasingly push back against AI chatbots. Learn why blending automation with empathy is key to building lasting loyalty.
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SAP shepherds 40 PhDs through its HANA Campus as it steps up AI research
SAP has lifted the lid on the work that PhD students have been undertaking at the company's HANA Campus.
Meet HPE Juniper Networking’s new Mist AI agents that promise to bring “self driving” to your network
HPE Juniper Networking is only a few weeks old, but this week saw the first signs of its future direction: secure AI-native networks. Here, we explain what underpins the upgraded promise of self-driving networks
How organisations can fight back against insider threats
From negligent clicks to rogue admins, insiders continue to fuel breaches – and IAM is fast becoming the best defence
IBM and AMD join forces to create basis of quantum-centric supercomputing
IBM and AMD are combining to create the best of two exciting worlds: quantum-centric supercomputers
DocOps: bringing DevOps principles to document management in regulated industries
Manual document workflows create risk in regulated industries. Learn how DocOps automation drives compliance, security, and faster delivery.
Macrohard: AI can’t make software yet, but Musk is ready with a cringe name
Elon Musk has given yet another company a pun-based name, but what can this one actually do? Nicole Kobie investigates
Cloud AI vs. on-prem: which to choose?
AI adoption is booming. Should you run models in the cloud or on-prem? Learn the pros, cons and hybrid strategies for enterprise AI success.
IBM and NASA team up on open-source AI project to predict the weather in space
AI model Surya predicts solar activity using information gathered from high-resolution images of the sun's surface, along with seismic and magnetic data
What is Enterprise Resource Planning (ERP)?
From manufacturing your breakfast cereal to getting your Amazon parcel on time, Enterprise Resource Planning quietly powers the processes that keep businesses humming.
Why tech companies should treat in-person onboarding seriously
In a remote-first world, in-person onboarding builds trust, culture and faster ramp-up for tech teams. Here’s why it’s worth the investment.
ProRail boosts agility with SAP S/4HANA on Microsoft Azure
When ProRail’s legacy SAP systems began struggling to keep pace, it teamed up with long-term partner Capgemini to migrate to SAP S/4HANA.
UK needs better data centre water data, not honesty-based surveys
Data centres are thirsty beasts, but how much water do they actually use? A UK survey suggests one answer, but the US says differently
What is Acrobat Studio and can its personalised assistants really help turn PDFs into pitches?
Adobe has launched a service, Acrobat Studio, to turn a loose collection of PDFs and Office documents into business intelligence. Here's how it works...
The most overlooked critical infrastructure of the internet
DNS is the internet’s silent backbone - yet fragile, exposed and often ignored. Here’s why resilience and visibility are vital.
Empowering Zambia’s teachers: Technology and ingenuity fuel hope for half a million children
We hear from a team of passionate volunteer educators working in Zambia who are using technology to train teachers - and help more children gain the education they deserve
Oracle updates electronic health records with voice controls and AI assistants
Oracle has unveiled a new version of its electronic health record offering, divorcing it from the assets the company acquired through its purchase of Cerner three years ago
The onboarding blind spots putting fintechs at risk of AML non-compliance
When onboarding a new client, most fintechs capture exactly what regulators expect. The problem is what happens next, or what often doesn’t.
Henkel, SAP launch AI solution to streamline returns and exchanges
Henkel has partnered with SAP to develop an AI-powered solution to speed up and improve the accuracy of its return and exchanges process
Can AI go green? How PromptZero tackles the Digital Carbon Footprint
As AI continues to reshape business operations, the environmental consequences of the technology are increasingly clear - and they’re anything but sustainable