Tim Danton

Tim has worked in IT publishing since the days when all PCs were beige, and is editor-in-chief of the UK's PC Pro magazine. He has been writing about hardware for TechFinitive since 2023.

Joined: 17 Jan 2023
Articles: 636

Innovate

Francesco Graziano, Enterprise Strategy Leader at BICS: “If you’re thinking about AI integration, you have to put on your client-centric hat”

We interview Francesco Graziano, Enterprise Strategy Leader at BICS, where he has championed its’ foray into cloud-based communications and its early implementation of AI.

Data

Daria Kepa-Green, Marketing Director at Cytora: “I think of programmatic advertising as something that we’ll be moving away from”

Daria Kepa-Green, Marketing Director at Cytora, is an InsureTech leader. Here, she shares her insights on AI, programmatic advertising and more

Collaborate

Zoyeb Batliwala, Director Operations – Client Services and Customer Success – at Apna: “At the heart of every decision, the customer’s voice should be the loudest”

In this CX Today edition, we interview Zoyeb Batliwala, Director Operations at Apna, India's leading job platform, to discover his secrets of customer experience success.

Collaborate

Luiz Martins, CMO at Dura Software: “When leveraged correctly, AI can enable a small team to perform like a marketing powerhouse”

We interview Luiz Martins, CMO at Dura Software, who not only shares his thoughts on AI in marketing but also reveals the differences between a Hollywood, Geek and Soldier CMO...

Collaborate

Daniel Bailey, SVP & Regional Sales Leader EMEA, Genesys: “The world around brands is evolving faster than it ever has”

In the latest edition of CX Today, we interview Daniel Bailey, SVP at Genesys and Regional Sales Leader for its EMEA hub.

Data

Bruno Garcia, Managing Consultant at frog: “Nothing survives a lack of good feedback”

Are you ready for what 2024 will bring? We interview Bruno Garcia, Managing Consultant at Frog, who advises brands in the product and retail sectors on customer service and loyalty.

Rakesh Gupta - Head of Customer Service Operations Panasonic

Hardware

Rakesh Gupta, Head of Customer Service Operations at Panasonic: “Be customer-obsessed”

In this CX Today interview, we speak to Rakesh Gupta, Head of Customer Service Operations and CX at Panasonic India

Christina Kyrazi SVP of Marketing at PhotoShelter

Collaborate

Christina Kyriazi, SVP of Marketing at PhotoShelter: “Staying ahead of the marketing curve is a constant sprint”

Christina Kyrazi, SVP of Marketing at PhotoShelter, has a deep passion for data-driven marketing. She explains why in this interview exploring the power of AI and beyond.

Innovate

Alexis Fogel, CEO and Co-Founder of Stonly: “Always think that the best for the customer is the best for the company as well”

We interview Alexis Fogel, Co-Founder of the password manager Dashlane and now the CEO and Co-Founder of Stonly, to find out how he's using AI in his new product - and what he expects to come next.

Hardware

What is Intel Xeon Scalable?

Intel's Xeon Scalable processors are among the fastest chips on the planet, but what are they good for and how do they compare? This explainer reveals the crucial facts.