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Rakesh Gupta, Head of Customer Service Operations at Panasonic: “Be customer-obsessed”
In this CX Today interview, we speak to Rakesh Gupta, Head of Customer Service Operations and CX at Panasonic India
Trending Topics
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In this CX Today interview, we speak to Rakesh Gupta, Head of Customer Service Operations and CX at Panasonic India

Christina Kyrazi, SVP of Marketing at PhotoShelter, has a deep passion for data-driven marketing. She explains why in this interview exploring the power of AI and beyond.

We interview Alexis Fogel, Co-Founder of the password manager Dashlane and now the CEO and Co-Founder of Stonly, to find out how he's using AI in his new product - and what he expects to come next.

Intel's Xeon Scalable processors are among the fastest chips on the planet, but what are they good for and how do they compare? This explainer reveals the crucial facts.

We interview Sarah Scott, Global Director of Marketing at Oritain, to discover how she sees the influence of AI on marketing in 2024, and why we should use hyper-personalisation tools with caution

We caught up with iFixit's Vice President of Manufacturer Solutions at MWC 2024 to see how it had helped the Lenovo ThinkPad T series become more repairable, and what's going to happen next.

Our man in Barcelona - with the help of the rest of the TechFinitive team back home - provides his picks from this year's Mobile World Congress.

Honor gained most headlines for its phones at MWC 2024, but the MagicBook Pro 16 looks set to make an AI splash when it goes on sale. Here's our first-look review.

We take a very early look at the Energizer Hard Case P28K - a 28,000mAh battery pack that happens to be an Android phone too.

At MWC Barcelona 2024, we got our hands on the Doogee DK10 rugged phone. It's big, it's chunky, and we like it.