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AI agents will clear up your customer complaints, Google claims
Google's new Workspace Flow lets AI agents take care of customer complaints and other complex tasks. company claims
Trending Topics
Trending

Google's new Workspace Flow lets AI agents take care of customer complaints and other complex tasks. company claims

QR codes are already being used to great effect in retail, the supply chain and marketing, but we dare to imagine QR codes' future...

Everything you need to know about the IBM z17 mainframe, which IBM claims is "the first mainframe engineered for the AI age" and promises to open up a new, safer era of AI for businesses

We uncover the benefits of photonics and APNs as they radically improve network speeds and reduce latency, reshaping communication for the coming decades

Advanced Micro Devices (AMD) has completed its $4.9 billion purchase of server maker ZT Systems

Gain valuable insights on authentic marketing with AI from top experts, all gleaned from one informative panel at Advertising Week Europe 2025

The future of OTT in APAC is bright, but its full potential will only be realized if piracy is effectively managed.

Gmail will soon allow businesses to make all emails encrypted and openable by any recipient – whether they use Gmail or not

Amazon has added AI data analysis to its business intelligence suite QuickSight.

We dive into QR codes history to understand their impact on businesses since their creation in 1994 by Masahiro Hara

We interview Marc Lueck, CISO in Residence at Zscaler, who shares his candid views about the skills IT leaders will soon need - be ready to change or lose your job, in short!

How Oracle and Biofy's latest partnership is speeding up antibiotic-resistance data processing, reducing identification times from days to hours.

Dell and the Institute of Technology Education in Singapore have signed a Memorandum of Understanding to establish a hybrid cloud virtual desktop infrastructure centre to help develop digital and AI skills.

We speak to three blockchain startups aiming to revolutionize energy markets, verification processes and even the ways farmers get paid

We highlight 5 essential security tools financial services can use in order to safeguard customer data and sensitive information.

Davey Winder explains why a managed service provider has accepted a £3.07 million fine after the NHS ransomware attack in 2022, and delivers some words of advice for anyone who needs to protect their network from attackers.

AI researchers don’t think scaling will let LLMs reach AGI - and say that AI may never be accurate enough to trust

Blockchain can solve real problems, but it can also over complicate matters – so don’t fall for the hype

In this interview as part of our Blockchain at Work series, we interview Bill Lakeland, Co-founder and CEO of Spexi

ChatGPT image generation is given a massive upgrade, with accurate text and the ability to generate reusable characters.