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Australian Banks increase scam protection as complaints rise
Westpac has announced a slew of measures to protect its customers against the growing menace of scams, including a four-hour payment delay
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Confessions of an IT Manager: why I say “no” when you ask me for something new
If you've ever wondered why IT departments never approve the purchase you're asking for, our (mostly) friendly IT manager has the answer. But you may not like it.
What is customer experience (CX)?
Customer experience (CX for short) could be the difference between your business succeeding and it failing - we explain what it is and why.
Why meetings in the Metaverse are ethical, productive and simply make sense
Charles Radclyffe has been exploring the use of Metaverse technologies for businesses since 2016, and he's come to a conclusion: Metaverse meetings are amazing. And ethical. And basically the future.
Samsung’s chip division loses $2.3 billion in first two months of 2023
It's been a tough two months for any company reliant on manufacturing chips, and that's set to continue - but Samsung remains strong overall
The simple step you can take to protect your business against cyberattacks
The CEO of cyber-threat specialist SE Labs explains why spending money on cybersecurity solutions isn't enough on its own - you need to take control.
How to convince your IT department to buy the software you need to do your job
Do you need to persuade your IT department to invest in a new piece of software or service? Here's how to win the argument.
What is CRM?
CRM stands for customer relationship software. We explain what you can get for free, and discuss the merits (or otherwise) of cloud systems.
KIOXIA and HPE collaborate on Spaceborne Computer-2 Programme
Forget edge computing: Kioxia and HPE's partnership on the Spaceborne Computer-2 takes server-grade computing into space.
Why CFO tech is so damn hot right now
Fintech and insurtech analyst Sarah Kocianski casts her eye over the booming market for technology designed for people and departments in charge of business purse strings.
How introverts can make their voice heard on video calls
Unlike a nice webcam and lighting, you can't buy an extrovert personality online. Here's how introverts can make their voice heard.
Journalist Breaks Bank Security With AI Voice
Bank security called into question after journalist bypasses voice ID system with AI replica
Microsoft launches AI-powered Bing on mobile devices
The new Bing, Microsoft's AI-powered answering engine, is now available on the Bing mobile app and Microsoft Edge on iOS and Android.
Microsoft Teams 2.0 To Ease Performance Hell
It's only taken Microsoft two years to realise that Teams is a frustrating resource hog. Here's how Teams 2.0 will make everything better.
Microsoft responds to Bing AI chat search engine ‘confusion’
Microsoft has taken drastic measures to solve the well-documented problems experienced by early users of Bing’s AI-powered search. The answer: shorten the sessions.
After 17 years of cloud computing, what lessons have we learned?
Cloud computing has come a long way in the past decade, but there are still many lessons for businesses to learn. Our cloud expert explains what everyone needs to know.
How the world of work will look in 2030
From hot desks to holograms, business leaders predict how work will continue to evolve until the end of the decade.
Hyundai and Kia patch TikTok car theft hack
Hyundai and Kia are issuing emergency software updates to combat a USB hack that makes it easy to steal certain US car models.
Fake news: why it could endanger your business and what you can do about it
Believe it or not, fake news is a very real danger to businesses. Vicky Woolaston explains how it can hurt you and what measures you can take to protect yourself.
Samsung Galaxy Book3 Ultra prices revealed: undercuts MacBook Pro
We've got all the Samsung Galaxy Book3 Ultra prices – and they're massively cheaper than the rival MacBook Pro.