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What is customer experience (CX)?
Customer experience (CX for short) could be the difference between your business succeeding and it failing - we explain what it is and why.
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How do I access the EE Smart Hub Manager?
Need to tweak your EE router settings? Find out how to access the EE Smart Hub Manager from any computer here
What is CRM?
CRM stands for customer relationship software. We explain what you can get for free, and discuss the merits (or otherwise) of cloud systems.
How do you make Outlook the default mail app on Mac?
Want to make Outlook the default email app on a Mac? Follow our step-by-step guide to see how it's done in two minutes
Can I use a PC monitor as a TV?
Find out how you can use a PC monitor as a TV and save space in bedrooms and home offices. You might not need to spend a penny!
What is ChatGPT?
ChatGPT is the hottest technology in town right now, but what can this generative AI service do for your business?
What is data sovereignty?
Recently data sovereignty has become a hot topic, and there's every chance it could soon reach boiling point. Here's what you need to know.
How do you check an Ethernet connection on a Mac?
Want to check on the status of your wired internet connection? Here's how to check an Ethernet connection on a Mac
What is Wi-Fi 7?
What can we expect from Wi-Fi 7? Explosive speeds for one, but perhaps more important will be a stable signal and extremely low latency.
What are Wi-Fi 6 and Wi-Fi 6E?
Wi-Fi 6, Wi-Fi 6E, Wi-Fi 7... it's a number soup of wireless standards, but we're here to make sense of it all.
What is cloud computing?
Cloud computing is simple: you lease computing resources and access them over the internet. But there are variants it helps to understand.
What is Multicloud?
Why should businesses consider choosing more than one cloud provider for a multicloud deployment? There are several pros to balance the cons.
What is Public cloud?
Put simply, a public cloud is a computer service offered by a third party through an internet connection. But things are never that simple...
What is hybrid cloud?
Cloud computing comes in many forms, with hybrid cloud a mix of public and... others. Read on for the full details.
What is Microsoft 365?
Microsoft 365 is a confusing name, replacing Office 365 (kind of) with a bewildering yet useful range of services for businesses and consumers.
What are VPNs?
VPNs are a key tool for any businesses that implement remote working, and have their uses for individuals too. Here's how they work.
What are remote and hybrid working?
We all instinctively grasp what remote and hybrid working mean, but how is it actually defined? And what are the risks of each?
What is Google Workspace?
Google Workspace – previously known as G Suite – is a business subscription service operated by Google. Here's what you need to know.
What is confidential computing?
Attackers target data when it’s at rest and in transit, but they also really want data being processed. Confidential computing is your guard.
What is endpoint security?
Endpoints are any devices that connect to your network - and a common target for hackers. Which is where endpoint security comes in.