We spoke to Ron Gidron, Founder and CEO at xtype, a platform engineering solution native to ServiceNow, as part of our TakeOff series.
If your company is using old software to provide benefits to employees, then you're missing out on a bagful of tricks. Victoria Woolllaston reveals six cutting-edge tools to help you keep staff happy.
Dublin is recognised as one of Europe’s most attractive technology hubs. Here we highlight some of the top tech companies making their mark.
Workplace from Meta used to be called Workplace from Facebook, but don't get it confused with the consumer platform - or the metaverse. Here, we explain the benefits it offers to businesses.
As consumers increasingly demand direct contact with businesses, it makes more sense to use WhatsApp for Business - but there are downsides.
Big companies such as Disney use data and real-time analytics to make their customers happy (it's not just about people in Mickey Mouse costumes). Vicky Woollaston explains the secrets of their CX success.
Customer experience (CX for short) could be the difference between your business succeeding and it failing - we explain what it is and why.
CRM stands for customer relationship software. We explain what you can get for free, and discuss the merits (or otherwise) of cloud systems.
Google Workspace – previously known as G Suite – is a business subscription service operated by Google. Here's what you need to know.