Ricardo Oliveira is a Senior Director at TechFinitive, where he frequently collaborates with TechFinitive's editorial team to write and produce content. He's based in Sydney, Australia.
Call bots: from code to voice, from voice to sales
Locuta, through its spinoff Starleads, is developing call bots that turn code into voice... and voice into sales. We hear from them at CES.
Clémence Devarrewaere, Finance & HR Manager at Technis: “The distinction between Customer Service Managers and Account Managers will blur significantly”
Clémence Devarrewaere, Finance & HR Manager at Technis, tells us about the art of optimising processes, from sales to customer service.
Aniesia Williams, Chief Client Officer at Epigen: “Empower employees to contribute ideas and initiatives that enhance the customer experience”
We interview Aniesia Williams, Chief Client Officer at Epigen, an award-winning marketer and brand strategist with over 20 years of experience.
Saving time with AI models
Canadian startup Younet believes businesses could be saving time with AI models and it has developed a product that promises precisely that.
Do you enjoy waiting on the phone for 40 minutes?
At CES, we interviewed the CEO and Co-Founder of Talkr.ai, a French company whose automated AI voice capabilities bring long waiting times to an end
YMX brings the metaverse to industrial sites
South Korean company YMX is embracing the metaverse and making it a core component of a range of products aimed at industrial sites. We interviewed one of its engineers at CES
IoT and cloud are coming for your poop water
At CES we spoke to Demizine Technology, a Canadian startup that has created a septic tank alternative that uses IoT and cloud to tackle poop water
Using VR to train the most dangerous jobs around
South Korean company Interact specialises in creating VR environments to train some of the most dangerous jobs in the world. We interview one of their developers to find out more.
Yoo Soft aims to disrupt big tech with no-code offering
French startup Yoo Soft has developed a No-Code platform called Software Factory that promises businesses a software development rate 25 times faster than traditional computer programming. We spoke to them at CES to learn what it was all about.
French startup takes aim at AI 3D modeling market
Chat3D is a French startup based in Lyon, which has developed an application for creating 3D models using just text inputs and AI. We spoke to one of its Co-Founders at CES.