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Cisco study finds AI will run 68% of customer service by 2028
New research from Cisco has predicted that agentic AI will handle over two-thirds of customer service and support interactions by 2028.
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Aimee Chanthadavong
Aimee Chanthadavong has been a journalist, editor and content producer for more than a decade. During that time she's covered enterprise technology for premium websites such as ZDNet and InnovationAus as well as food and travel for Broadsheet and SBS.
Nvidia, Foxconn and TSMC to jointly build AI factory in Taiwan
Nvidia, Foxconn, and TSMC have announced they are working with the Taiwanese government to build an AI supercomputer to bolster AI computing availability in Taiwan
Saudi Arabia’s Humain signs AI partnerships with AMD, AWS and Nvidia
Humain, the new AI subsidiary of Saudi Arabia’s Public Investment Fund (PIF), has signed three separate strategic partnerships with AMD, Amazon Web Services (AWS), and Nvidia
IBM commits $150 billion to boost USA quantum investment
IBM has announced plans to invest $150 billion over the next five years in the United States to “fuel the economy” and to strengthen its position in the computing space.
Mitsubishi UFJ modernises online banking service with Oracle
Japan’s banking conglomerate Mitsubishi UFJ has taken a hybrid cloud approach to modernising the infrastructure of its online banking service, in partnership with Oracle
Nvidia to manufacture AI chips in the USA for the first time
Nvidia is investing half a trillion dollars into AI infrastructure, and it appears that tariffs may be one of the reasons why
HPE expands Aruba Networking Central deployment options
HPE promises that its easier than ever to deploy its flagship HPE Aruba Networking Central, which includes a virtual private cloud environment and an on-premise option.
AMD closes $4.9 billion acquisition of ZT Systems
Advanced Micro Devices (AMD) has completed its $4.9 billion purchase of server maker ZT Systems
Dell to establish Hybrid Cloud VDI Centre at Singapore’s Institute of Technology Education (ITE)
Dell and the Institute of Technology Education in Singapore have signed a Memorandum of Understanding to establish a hybrid cloud virtual desktop infrastructure centre to help develop digital and AI skills.
Nvidia and Alphabet join forces on AI
Nvidia and Alphabet have announced a series of joint AI initiatives, further deepening their long-standing relationship.