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In this CX Today edition, we interview Zoyeb Batliwala, Director Operations at Apna, India's leading job platform, to discover his secrets of customer experience success.
New research by Wasabi Technologies has indicated the amount of data being stored in public cloud continues to rise in 2024.
We interview Luiz Martins, CMO at Dura Software, who not only shares his thoughts on AI in marketing but also reveals the differences between a Hollywood, Geek and Soldier CMO...
We speak to 60Hertz, a company developing software that connects the different technologies used in capturing and distributing solar energy.
In the future, data entry is going to be as simple as emailing a document to an address - and that's why Nanonets had no trouble drumming up another $29 million in funding
Are you getting the most out of your investment in cloud computing? Here are seven all-too-common red flags to look out for.
The Apple Vision Pro is already being used in surgery, but not in ways that you might expect. We give its first outing a thorough examination
We interview David Chquiry, the CEO of Green Tech Innovations, the French startup behind green initiative Humight.
In the latest edition of CX Today, we interview Daniel Bailey, SVP at Genesys and Regional Sales Leader for its EMEA hub.
The Joint Committee on the National Security Strategy has accused the UK Government of having an "ostrich strategy" on ransomware
Amazon, IBM and HPE all announced investments at this year's LEAP technology conference, held in the Saudi Arabia capital of Riyadh
Are you ready for what 2024 will bring? We interview Bruno Garcia, Managing Consultant at Frog, who advises brands in the product and retail sectors on customer service and loyalty.
AR Genie is helping businesses through a combination of augmented reality and remote assistance. We meet their CEO at CES 2024.
Microsoft will let users remove the Edge web browser as part of a series of Windows 11 changes forced by the EU's Digital Markets Act
In this CX Today interview, we speak to Rakesh Gupta, Head of Customer Service Operations and CX at Panasonic India
90% of what it takes to keep customers is not doing the obvious things that will upset them, writes Prashant Mahajan in this opinion piece.
We asked 41 female tech leaders what they believe are some of the biggest challenges faced by women in tech today. Here are their answers.
Christina Kyrazi, SVP of Marketing at PhotoShelter, has a deep passion for data-driven marketing. She explains why in this interview exploring the power of AI and beyond.
HP has launched its All-In Plan in the USA, a subscription package that bundles together a printer, ink and 24/7 support into a single monthly fee. Lee Grant delves into the detail.
Amazon is ditching fees for Amazon Web Services (AWS) users who decide to transfer their data to another cloud service.