Michael Dear explains everything IT Managers and users alike need to know about passwords, including the emerging role of passkeys
IT manager Michael Dear dons his most demonic guise to explain how ransomware attackers earn a living - before revealing how the angels (and not just the IT team) can save the day.
As late August rolls around once more, our self-titled grumpy IT manager Michael Dear shares some timely advice for parents of school-age children - and it goes far beyond what laptop to buy.
When it comes to working from home, our friendly IT manager has some words of advice about your physical setup, your mental health - and the fact you're almost certainly being monitored.
An unhappy experience with a tiny mouse makes the UK's grumpiest IT manager map out what he thinks a user interface should look like - and explains why everyone should know their keyboard shortcuts.
Our not-so-friendly IT manager has another confession to make - that he only has one friend. And he thinks, for the sake of your personal data, you should only have one friend too.
Let AI loose in your business at your own peril, warns Michael Dear. Until we can see what's happening, and know our data is protected, we have to tread carefully.
IT manager Michael Dear has a secret hatred of plaques... and if you're wondering what that has to do with why IT projects fail, read the article (and discover that his weapons for success are tea and biscuits).
If you've ever wondered why IT departments never approve the purchase you're asking for, our (mostly) friendly IT manager has the answer. But you may not like it.
How do you sell to an IT manager who doesn't want to be phoned or emailed? It sounds impossible, but there is an answer.