Cisco ramps up partner training with $80m investment

Cisco has announced it will invest $80 million to help partners upskill their workforce through Cisco U, the same training platform the tech giant uses to train its internal sales team.

โ€œI believe we have a responsibility to help people everywhere build skills they need to leverage emerging technology and stay at the forefront of innovation,” said Francine Katsoudas, Cisco Executive Vice President and Chief People, Policy and Purpose Officer, at its 2024 partner summit. “Digital skill-building is how we will advance and architect the rapid evolution of our information and communications technology industry.โ€

According to Cisco, the funds will be divided into two new programs. The first will see $20 million put towards quarterly โ€œladder upโ€ training events that will be offered to all Cisco partners for free.

As Cisco puts it, ladder up is a self-paced training program, with hands-on labs and continuing education credits to support certifications. Each training will be delivered according to Ciscoโ€™s โ€œkey business prioritiesโ€, such as AI, security and networking. The first ladder up will focus on cyber resilience, which will see partners gain free access to the companyโ€™s cybersecurity associate training on Cisco U.ย ย ย ย 

โ€œThis training builds skills around network defense, threat analysis, incident response, and security operations โ€“ all important components of any security practice,โ€ Katsoudas said.

The remaining $60 million will be invested in providing qualified preferred partners ten annual all-access subscriptions to Cisco U.ย 

โ€œThis investment reflects Ciscoโ€™s deepย commitment to our partners and our aim to amplify the value of partner capabilities, performance and engagement,โ€ saidย Katsoudas.

Cisco puts AI at the centre of partner program

The move by Cisco to help its partners upskill comes off the back of the companyโ€™s plans to roll out Cisco 360 partner program over the next 15 months, with Katsoudas touting the program as the โ€œmost significant evolutionโ€ of the companyโ€™s partner program in 25 years.

โ€œThe โ€˜schoolโ€™ we envision at the heart of Cisco 360 is different from schools of the past. Itโ€™s AI-centric and AI-driven, with learning that is simple, flexible and accessible,โ€ she said.

According to Cisco, under Cisco 360, partners will have access to phase 2 of AI-ready infrastructure for partners; partner learning journeysย for simple, curated training recommendations; and a unified learning approach combining on-demand with virtual instructor-led training, so partners get credit for skills regardless of method. There will also be new seller content on AI, cloud and networking, and expanded AI specialisation.ย 

โ€œOur work reflects significant feedback from our partners, and weโ€™re counting on that feedback loop continuing as we bring Cisco 360 partner enablement to life.โ€

Worth a read

Aimee Chanthadavong
Aimee Chanthadavong

Aimee Chanthadavong has been a journalist, editor and content producer for more than a decade. During that time she's covered enterprise technology for premium websites such as ZDNet and InnovationAus as well as food and travel for Broadsheet and SBS.