Even Chromebooks are not immune to being filled with unwanted junk that kills their performance. Compounding the issue is that many Chromebooks use low-powered components, so it doesnโt take much to overwhelm them, leaving frustrated users drumming their fingers impatiently on the desk. If this sounds familiar, here is a simple way to factory reset a Chromebook.
Powerwash? Before you reach for the Karcher, know that Google has named its factory reset process Powerwash. Whatever you want to call it, the process erases all the user data on the machineโs drive, including all files and downloads, so ensure all critical files are stored elsewhere before you begin. If your Chromebook files are stored on Google Drive or an external device, the Powerwash process will not delete any of your data.
How to factory reset a Chromebook
If youโre signed into your Chromebook, then sign out.
Flex your fingers, and crack your knuckles because you need to press CTRL + ALT + Shift + R at the same time. Press Restart on the pop-up and the machine will restart.
Image courtesy of BigTechQuestion
No need to press anything (thereโs sometimes a delay, so I know how tempting it is!), and when the box appears, select Powerwash, then Continue.
Image courtesy of BigTechQuestion
When the Powerwash process is complete, the machine will display some language options and a Google login window. As the machine no longer has any user data, enter the details of whichever Google account you want and the setup will complete.
Can I Powerwash a Chromebook which doesnโt start?
It is not possible to factory reset a Chromebook which does not start. If your machine has suffered some sort of catastrophic hardware calamity, youโll need to perform a Chromebook recovery.
There are many reasons why you may need to factory reset a Chromebook. As you can see, the Powerwash process is simple and will certainly eradicate any software glitches inside your machine. Itโs also the best thing to do when donating a used Chromebook to a new user.
Lee Grant
Lee is a long-time advocate for sustainability within IT, with a fierce passion for everyone to have a right to repair. In his day job, Lee runs an award winning computer repair business and is also a contributing editor and podcaster for PC Pro.
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