Trending Articles
Trending Topics
Trending
Abertis has signed a new five-year global agreement with IBM to modernise its technology infrastructure as part of its ongoing digital transformation.
Under the agreement, IBM will support the motorway operator in migrating to SAP S/4HANA technology, with the project aimed at improving scalability, reliability and user experience across the company’s operations in Spain, France, the United Kingdom, Chile and Puerto Rico. The agreement also includes the option to expand into additional markets in Europe and the Americas.
According to IBM, the modernisation project will support systems responsible for millions of daily transactions, including user management, incident management, traffic management, and toll-related transaction processing.
This new agreement extends more than a decade of work and support IBM has provided to Abertis’s digital transformation.
IBM Consulting will provide consulting, implementation and technology management services under a joint governance model with Abertis’s IT and business teams. The framework includes defined success metrics, quality gates, and change management processes aimed at minimising operational disruption.
“This allows us the opportunity to make decisions with a long-term perspective and reduce complexity in a very diverse environment,” Abertis CIO Miguel Ángel Medina said.
“Having a common framework gives us more predictability and more room to focus on business development and relationships with users.”
As part of the agreement, IBM will also support the development of customer-facing web portals and mobile applications, allowing users to manage accounts, vehicles and payment methods, securely view trips and make payments through integrated digital platforms.
IBM said the systems are intended to reduce operational friction and improve service reliability for users.
The Big Blue said moving Abertis onto SAP S/4 HANA will help the company increase flexibility across different operating models, improve scalability as transaction volumes grow, incorporate near real-time analytics capabilities, and establish a foundation for future mobility services.
José Miguel, Partner, Distribution and Industrial Sector Leader at IBM Consulting Spain, said infrastructure operators were increasingly treating technology as a core operational requirement rather than a standalone project.
“Agreements like this respond to that need to provide stability, coherence and a long-term vision to systems that are critical to daily operations,” he said.
You might also be interested: What is IBM LinuxONE 5?
