Donny Chong

Donny Chong

Donny Chong is a Product & Marketing Director at Nexusguard, where he's responsible for designing the company’s solutions for the enterprise segment. He has contributed to TechFinitive under the Opinions section.
Global financial network concept connecting worldwide economy through international money transfer

CSPs are measuring security revenue wrong

When DDoS protection fails, the resulting loss of customer trust can put much larger connectivity contracts at risk. The article explores how CSPs can measure security’s wider commercial impact through retention, customer lifetime value, service expansion and revenue assurance.