Salesforce
Salesforce’s Einstein Copilot now available on Tableau
Salesforce's Einstein Copilot is spreading its wings - the generative AI assistant is now available as part of Tableau.
How genius coworker Salesforce Einstein Copilot AI can help your business
What can Salesforce’s AI copilot, Einstein, really do for your business? We went to a live demo of the service to find out
Five CRM solutions for medium-sized businesses
Medium-sized businesses need CRM solutions if they want to streamline customer interactions, boost sales, and enhance service for sustainable growth and efficiency. We shortlist five we believe are worth considering.
Can Salesforce Einstein detoxify AI?
Salesforce claims that its "trust layer" will remove toxic and misleading content from its AI tools, but is it as clever as its Einstein moniker makes it sound?
What is customer experience (CX)?
Customer experience (CX for short) could be the difference between your business succeeding and it failing - we explain what it is and why.
What is CRM?
CRM stands for customer relationship software. We explain what you can get for free, and discuss the merits (or otherwise) of cloud systems.