"This morning at Heathrow Airport I saw a cleaning bot stuck on a rubber line on the floor. In what world is it better to have £30K robots than humans?"

“This morning at Heathrow Airport I saw a cleaning bot stuck on a rubber line on the floor. In what world is it better to have £30K robots than humans?”

As someone whose job is to advise organisations on change, Benjamin Taylor is in a superb position to predict the future of work. As he explains, it’s all about the people.